Home ~ What is Dr. Woodwell's Wood Elixir? ~ Frequently Asked Questions
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Two light applications will often work better than one heavy application. And, most stubborn finish problems can be solved by using Wood Elixir with 0000 (finishing grade) steel wool and rubbing gently in the direction of the grain. (If you have a high gloss finish, you will want to avoid using any abrasive - even the finest grade of steel wool will leave noticeable scratches on a high gloss finish.)
Wood Elixir only needs 10-15 minutes to allow it to penetrate the existing finish, but should not be left on for longer than 1 hour to prevent the nourishing oils from beginning to get "gummy". Simply wipe off with a clean cloth then buff until the surface is dry to the touch; apply a second treatment if necessary. Wood Elixir will continue to cure over a 24 hour period after use.
That's actually a good sign! Sometimes, especially with heat blush, the first application will make the white haze appear to have spread. This shows that Wood Elixir is able to penetrate your finish, and one or two additional, generous applications should finish the job.
We often recommend customers pour a quarter-sized drop of Wood Elixir in the middle of the stain/mark/haze before treating the entire area. Simply allow Wood Elixir to sit for 15 minutes, then wipe off and buff with a clean cloth. You should see the edges between the original mark, and where the Wood Elixir was poured. Depending on whether the stain was removed or lightened will indicate whether or not you may need additional applications of Wood Elixir to completely remove the mark.
Wood Elixir restores the original finish, so in most cases there is no need to apply a new finish over top of the existing, restored finish.
In cases of severe damage beyond the finish (i.e. where the color of the wood itself has been affected) and/or beyond the capabilities of Wood Elixir, then refinishing is usually the only option left.
Yes, a good quality wax (such as any wax containing carnuba) can be used to enhance the sheen of, and offer additional protection to, your furniture after Wood Elixir has had at least 24 hours to cure.
Wood Elixir is formulated to clean and restore natural wood finishes (lacquer, shellac or varnish).
Damage that has affected the color of the wood, such as dark water rings or bleaching from exposure to sunlight, cannot be restored with any treatment applied to the finish (they can be covered up with tinted, cosmetic treatments but the results are temporary).
On synthetic finishes (such as polyurethane), Wood Elixir will not be able to penetrate or reactivate the finish, but will still work as a powerful surface cleaner.
Wood Elixir has a unique solvent odor. We recommend using Wood Elixir in a well-ventilated area, and laying the used rags flat to dry outside.
There is no lingering odor left on your furniture once Wood Elixir has had an opportunity to cure completely (approximately 24 hours).
Orders are usually shipped within 1 business day.
In the US, orders ship from Port Huron, MI by USPS Parcel Select service. Delivery can take 2-7 days. Multiple-piece orders are shipped by FedEx Ground to a business address.
In Canada, individual orders are shipped from St. Thomas, Ontario by Canada Post.
At present, we are unable to ship outside of the Continental United States and Canada.
Orders shipped to Canadian customers are subject to applicable GST/HST. There is no duty or sales tax applicable for orders shipped within the US.
Yes! VISA and MasterCard are accepted for phone orders by calling 1-877-354-9748 during normal business hours.
To pay by check, please send us an email info [snail] drwoodwell [period] com -> mailto:info [snail] drwoodwell [period] com with your shipping address, and the items/quantities you wish to order. We will confirm the order total and provide payment instructions.
Dr. Woodwell's Wood Elixir™ comes with a 100% Satisfaction Guarantee. For online orders, shipping costs are excluded as is the value of any accessories if purchased in a kit.
Woodwell Products has a Dealer Program for independent retailers.
Simply call 1-877-354-9748 to discuss adding Wood Elixir to your product mix, or click here to place your order online.
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